- Customer Service
Padre Dam offers a variety of programs to help customers become more water efficient and reduce water use.
Rebates and Incentives
Water-Savings Device Rebates
Padre Dam offers rebates for select water-saving devices.
Residential rebate opportunities may include:
- High-efficiency clothes washers
- High-efficiency toilets
- Rotating sprinkler nozzles
- Rain barrels and cisterns
- Weather based irrigation controllers
- Soil moisture sensor systems
- Flow Monitors
TURF REPLACEMENT REBATE
The Turf Replacement Program helps homeowners remove their existing grass and replace it with drought tolerant landscaping. the Program combines turf removal, irrigation modification and rainwater retention or filtration to support reuse or soil absorption of water. Removing turf grass is one of the most water conscious adjustments a homeowner can make to reduce their water usage.
Customers must apply for this program before removing turf, and can estimate their rebate online.
water use SURVEYs
Take advantage of our free water use survey, available to residential customers looking for help in reducing water use. Surveys are designed to identify potential leaks, recommend water conserving devices and assess irrigation and landscape efficiency. This is a free, no obligation program and is available both in person and virtually.
Commercial sites with at least one acre of irrigated area may be eligible for an irrigation survey. A certified landscape auditor will complete the survey and provide recommendations for improving the site's irrigation efficiency.
Direct Install Program
Eligible low-income customers may qualify for free premium high efficiency toilets and a smart irrigation controller. These devices are installed at no cost to the customer.
Free, three-hour landscape workshops give you the skills and knowledge to create a water-efficient yard. Five workshops are available covering different topics with a do-it-yourself approach.
Classes are taught by local landscape design professionals and are available both in person and virtually. Participants who complete five classes may also be eligible for the free Designer at Your Door Program.
LANDSCAPE DESIGN AND IRRIGATION CLASSES
Three distinct classes help you plant, care for and maintain a beautiful water efficient garden. Chose from class topics like California Friendly and Native Landscape Training, Turf Removal and Garden Transformation and a Watershed Garden Design.
Please note: Irrigation runoff is prohibited. Irrigation runoff pollutes our water with sediment, pesticide, nutrients, and bacteria. Visit www.santeeH2o.org for more information on irrigation runoff.