Mailing Address P.O. Box 719003 Santee, CA 92072-9003
Monday - Thursday 9 am - 4:30 pm Friday 8 am - 12 pm
Customer Service Team
Customer Service is the primary point of contact for customers at Padre Dam. Our team of experienced representatives is responsible for serving each customer in a caring and respectful manner while providing timely, efficient and cost effective support. As a department, we maintain customer accounts and process billing and collections as well as educate customers regarding water use, conservation, rates and services.
Use the My Account feature to access water use data, pay your bill and view your account information online quickly and securely.