How do I setup a new payment profile for my Autopay?
  • Login to My Account.
  • Click on Autopay.
  • Under "Action" click the Edit button.
  • On the "Use Payment Profile" line, click the Add New button to add a new payment profile.
  • Enter your new bank account or credit card information.
  • Click "Continue".
  • Confirm the information is correct and click on "Save" (the Payment account has now been successfully added).
  • Under "Use Payment Profile," use the drop down arrow to select the NEW payment profile you want to link to AutoPay.
  • Click "Save Changes" and "Continue."
  • You will now see a new screen showing the summary of your changes and a message: "AutoPay Updated!"
  • Your changes/additions are now saved.

Show All Answers

1. How do I sign-up for electronic billing, "My Account", so I can pay my bill online?
2. Will I continue to receive my bill by mail?
3. I can't log-in (Authentication Error)
4. Why is the temporary password not working when I try to log in?
5. I see a balance due but I already paid my bill.
6. I didn't get my bill.
7. How do I view my bill?
8. How do I set-up Auto-Pay?
9. Why did my payment fail? I haven't changed anything.
10. How do I add a payment profile?
11. How do I change a payment profile? (ie. new expiration date)
12. How do I setup a new payment profile for my Autopay?
13. How do I change a payment option if I'm set-up for Autopay?
14. How do I cancel automatic payments?
15. Can I cancel the payment I just made?